State Farm® Insurance Agent Bethany Hicks

"I have been with Bethany Hicks - State Farm Insurance since 2007. Every time I have contacted them, my problems have been resolved and the most recent times I have talked with Karen, who is absolutely awesome. She has taken care of things in a matter of minutes. Very efficient, friendly and helpful. I have recommended this insurance company so many times. They are awesome."

"Bethany Hicks and associates at State Farm do an excellent job. I have called on Bethany and the State Farm associates several times and they all go above and beyond to handle my situations. Very nice associates at this office and very knowledgeable. Karen Robinson takes care every email or call for me (no matter how simple or difficult) with respect and dedication. She has always given me detailed answers to any question I may have. I am glad to be a member/customer at this State Farm Agency"

"Every time I call, I am met with very nice people that always help me with anything I need! I've been with state farm for years and I don't think I'll ever change insurance companies! Thank you all for everything you do!"

"Bethany Hicks and her crew of professionals has proven to me, (in at least 8 yrs) that State Farm Insurance is who they say they are.... they stand by their WORD of policy and treat you like family! Entering their comfortable office, you can meet Karen Robinson, a welcoming and delightful experience also....."

"Jennifer Phelps has been a phenomenal help during a period of HUGE transition in our lives. We can’t thank her enough for tirelessly tweaking our policies and bundling them for the best discounts possible. We hope to continue working with her and renewing our policies for years to come!"

"Karen was extremely helpful went way and beyond what she needed to do. I really appreciate it. She it was so nice!"

"Karen and the rest of the State Farm team are amazing! They work fast and have always taken care of me and my family! I enjoy talking with them and highly recommend them for renters and auto!"

"Switching our home and auto insurance to State Farm was a breeze thanks to Bella. She was organized, a pleasure to work with and always responded quickly."

"Great people. Bella had my policy updated and a car added in about 20.min. Glad to be a customer!"

"Always a pleasure speaking with Karen on the phone. Everyone in this office are always so polite and never a problem with answering any questions. It’s a honor to have an Insurance company that you enjoy speaking to and handle all my insurance needs. Thank you to the entire staff for making my life less stressful when handling insurance for me. By far the best decision I made in 45 years of driving to have this office handle it for the last 12+ years. Keep up the great job"

"It doesn't matter who answers the phone when you call . . . this is an amazing group of compassionate people who are there to help you. Although, I do have to say it's always a relief when Karen answers the phone. She is so kind, patient, and knowledgeable. God bless you and Happy Easter!"

"An interrupted lunch. I think there are many ways you can tell how seriously someone takes their job--but perhaps one certain way is if they help you when they are on some kind of a break. I called our local State Farm office (shout out to Bethany Hicks) to inquire about homeowners insurance rates and coverages. Enter Charity Strunk. She was who I ended up working with even though I found out she took the call while on lunch. She walked me through differences in coverage types, how different companies might represent coverages, specific things to look out for, and sent me the quotes. Her advice was invaluable and a few things she told me to watch out for I discovered lurking in other home policy quotes. I followed up again, more followup questions, some requests for different coverage levels, and immediately got updated quotes and some more very thorough walk through on other coverages. My wife and I decided to not only keep our State Farm with Auto, but to add on Homeowners. Charity was a true pleasure to work with. Get you an agent who will answer your call--even at lunch!"

"Great insurance! Karen is my favorite representative!"

"Bella and Emma are so fabulous, timely follow ups, understanding concerns, and setting wonderful expectations. Great customer service and so happy to be insured with you all!"

"Charity was awesome to work with! She was very knowledgeable and helpful. I was nervous about switching, but she made the process easy and simple, while still saving me money. I am happy that I switched to State Farm."

"They are very helpful and friendly I would recomend them to any body looking for State Farm Ins.William D Duncan"

"I recently moved to Ky from Fl and Ms.Hicks office made the insurance side of the move extremely easy. Ms.Bella was the one who handled all of my documentation and even reminded me about renters insurance and other things. She is an absolute super star!"

"Absolutely love this office. Always friendly and ready to help! Karen is amazing! Best experience with insurance I’ve ever had!"

"Bella was great to work with , Very knowledgeable. Ask if she could quote us . Bella explained in detail about the coverage on the autos . We asked about our house ins. Very very detailed information. About the coverages when asked questions she had the answers . Very knowledgeable about her job. We are proud to have Bella as our insurance agent . Thank you."

"Like a good neighbor, Bethany is there!"

"Best insurance in the world. 10/10 would be insured again"

"Always been very professional!"

"The entire staff of Bethany Hicks Insurance Office have been great in working with me on my auto and life insurance. This week Jennifer Phelps specifically went above and beyond in getting info to me after hours. Thanks to all of you!"

"Isabella Osborne was great and extremely helpful! Thank you!!!"

"Thanks to Olivia and Bella! So sweet, kind, and helpful! They knew the answers to all my questions. We LOVE Bethany Hicks State Farm!"